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Integrating a System Steward to Reduce Backlog and Streamline IT Operations in the Department of Veterans Affairs

The Department of Veterans Affairs (VA) Office of Information & Technology Development Security and Operations (DSO) Business Operations Services (BOS) was experiencing A7 demand for Authority to Operate (ATO) on the network, which overwhelmed the agency’s capabilities. Zero Delta provided solutions to help eliminate the increased ATO backlog and streamline the VA’s operations performance and effectiveness.